Get in Touch
We welcome your feedback, questions, and suggestions. Our team is committed to providing helpful and timely responses to all inquiries.
Contact Information
Response Time
We aim to respond to all inquiries within 24 hours during business days (Monday to Friday, 9:00 AM to 5:00 PM GMT).
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday: 10:00 AM - 2:00 PM GMT
Sunday: Closed
What We Can Help With
- Questions about casino operators
- Concerns about gambling safety
- Website feedback and suggestions
- Technical issues with our site
- Information about responsible gambling
- General inquiries about our services
Important Notice
If you're experiencing problems with gambling, please seek immediate help from:
- GamCare - 0808 8020 133
- BeGambleAware
- GAMSTOP - Self-exclusion service
Send us a Message
Frequently Asked Questions
How do you choose which casinos to feature?
We only feature casino operators that hold valid licenses from the UK Gambling Commission and meet our strict criteria for player protection, responsible gambling, and fair gaming practices.
Do you receive commissions from casino operators?
We may receive referral commissions from some operators, but this does not influence our editorial decisions or the information we provide. Our reviews are based on factual research and user feedback.
How can I report a problem with a casino operator?
If you're experiencing issues with a casino operator, we recommend first contacting their customer support directly. If the issue remains unresolved, you can file a complaint with the UK Gambling Commission.
Can you help me with gambling addiction?
While we're not qualified to provide counseling services, we can direct you to professional help. Please visit our Responsible Gambling page for resources and support organizations.